Shipping

The charge for shipping is determined by the weight of your purchase and the country and postal code of your shipping address. Therefore, the shopping cart has to know what your shipping address is in order to calculate shipping. Just click on Google Checkout or Checkout Now, enter your information, then see your shipping options. Your credit card will NOT be charged until you click OK on the final confirmation screen.
 
Orders are processed in the order in which they are received. Items are sent against cleared funds. [Most payment methods clear the same day, except checks which usually require 5 business days for US checking accounts.]

FULFILLMENT: We fulfill 3 times a week.  Shipping confirmations are not necessarily sent out on the day the items are shipped.

If you want to make sure that you receive your order by a certain date, please email us at rbarr@kuhnseaverpublishing.com

You will receive a shipping confirmation on the day the product is shipped. If shipping is delayed for some reason beyond our control, we will notify you by e-mail immediately and you may elect to cancel the order at that time.

US Shipping

Ground Shipping: The default carrier for destinations within the United States is the U.S. Postal Service using their Priority Mail (with tracking) service. We also offer FedEx Home Delivery.

Second-Day and Overnight: Service offered for expedited delivery within the United States includes several levels of service from FedEx, and Express mail from the US Postal Service.

FedEx Express Saver service guarantees delivery within 3 days by 4:30pm.

International Shipping

International shipment methods include services from Federal Express or US Postal Service.

International buyers are responsible for customs duties and brokerage fees. Such duties are not included in the calculated shipping charges. Please note that if you choose FedEx as the carrier, they charge a customs brokerage fee that they will collect directly from you upon delivery.

We prefer that you choose a service that has tracking. The least expensive option is usually U.S. Postal Priority Mail International.

If you choose First Class Mail International service from the United States Postal Service [USPS], then there is no tracking available. You will bear the risk if the package goes missing. Our customers have experienced good service from this shipment method so far, and it is an affordable method. We feel that it is best to have tracking service, but we want our international customers to have the option if they need it.
 
Customers are responsible for any applicable customs, broker fees, duties and taxes which are levied once your package reaches your country. We have no control over these fees, nor any way of determining in advance what the fees will be. You will need to contact your local customs office or post office to get this information.

Shipping times will vary depending on the country. Shipping delays occasionally occur due to customs. Please understand we have no control over this and you will need to deal with your local postal service, customs office (or FedEx) in your regarding delays.

When shipping via the US Postal Service requires some patience. The service is known to be reliable but it can take some time. Please note that the US Post Office requires us to wait 30 day from date of mailing to start a trace; then the trace can take 30 days. The trace must be completed before we can issue a credit or ship replacement items.

All international shipments must list the value of merchandise on the outside of the package for customs reasons. Again, all taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient.

Tracking Your Package

If you have a tracking or delivery confirmation number, you can track your package by going to the carrier’s web page for tracking and entering the tracking number. The shipping method and carrier will be provided in your shipment confirmation e-mail and Your Account. Contact information for each carrier is:

U.S. Postal Service (USPS) Priority Mail Package Tracking:
http://www.usps.com/shipping/trackandconfirm.htm

Federal Express (FedEx) Package Tracking:
http://www.fedex.com/us